How can we help?
Browse common questions or reach out to our team directly.
Need help in the app?
Orders, tiffins, tables—we’ve got you.
Keep your order ID handy for delivery questions. For subscriptions, tell us your plan and delivery slot. For dine-in, share your booking date and restaurant.
Frequently asked questions
How do I place an order?+
Open the WorthET app, browse a restaurant, add items to your cart and pay securely. You can track the order live until it reaches you.
How do tiffin subscriptions work?+
Choose a daily, weekly or monthly plan from a verified kitchen. You can pause, modify or cancel from the Subscriptions tab anytime.
Can I reserve a table?+
Yes. Pick a partner restaurant, choose date, time and party size, then confirm. Use QR check-in at the venue.
How do refunds work?+
Refunds for eligible orders are processed within 5-7 business days to your original payment method. See our Refund Policy for full details.
Where is WorthET available?+
We are launching in Prayagraj first, with more cities coming soon. Check the app for live service areas.
Is payment secure?+
Payments are processed through PCI-DSS compliant gateways. We do not store your card details.