WorthEt ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").
1. Data We Collect
We collect the following categories of information:
- Account information: name, mobile number, email address, date of birth (optional), profile photo.
- Order & subscription data: items ordered, delivery address, tiffin preferences, reservation details.
- Payment information: processed by PCI-DSS compliant payment gateways. We do not store full card numbers.
- Device & usage data: device identifiers, IP address, app version, crash reports and interaction logs.
- Location data: only with your permission, to estimate delivery times and find nearby restaurants.
2. Account Information
You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials. Contact support@worthet.com to update or delete your account.
3. Payment Processing
All payments are processed by third-party gateways including Razorpay. We never store sensitive cardholder data on our servers. Refer to the payment provider's privacy policy for details.
4. Analytics & Cookies
We use analytics tools to understand product usage and improve performance. Aggregated, non-identifiable data may be used for research and reporting. You can opt out of certain tracking via your device settings.
5. How We Use Your Data
- To fulfill orders, subscriptions and reservations.
- To provide customer support and respond to your queries.
- To send transactional updates and (with consent) promotional offers.
- To detect fraud and ensure platform safety.
- To comply with applicable laws and regulations.
6. Sharing of Data
We share data with restaurant partners, delivery providers and payment processors strictly as needed to fulfill your requests. We do not sell your personal data to third parties.
7. User Rights
- Access, correct or download your personal information.
- Request deletion of your account and associated data, subject to legal retention requirements.
- Opt out of marketing communications at any time.
8. Data Security
We use industry-standard security measures including encryption in transit, access controls and regular audits. No system is 100% secure; please use a strong password and keep it confidential.
9. Children
WorthEt is not intended for children under 13. We do not knowingly collect data from minors.
10. Changes to this Policy
We may update this Policy from time to time. Material changes will be notified in-app or via email.
11. Contact
For privacy questions, email support@worthet.com or write to: WorthEt, Prayagraj, Uttar Pradesh, India.